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I could not have led MaxSold without Rich at my side - nor would I have ever wanted to. What an incredible leader! Rich is a true character guy with an unmatchable superhuman work ethic. Unflappably heroic, Rich is boundlessly enthusiastic in the face of adversity. An inspirational leader to his team, a positive and helpful influence on his colleagues, and just a massive workhorse, right-hand man, sounding board, speaker of truths and wizened adviser for me as CEO.
Rich directly ran both operations and sales at MaxSold, spearheading multiple teams, with hundreds of people rolling up to him. He is fearless in taking on whatever needs to be done, incredibly fast, precise consultative and organized in pulling a plan together, and a guy with a great big heart and a strong sense of ethics.
I would leap at a chance to work with Rich again. You don't come across leaders like this very often
Russ Patterson, CEO - MaxSold
On rare occasions when interviewing candidates, you have a gut feeling in the first 30 seconds that you have found the elusive perfect person for the position. Rich is one of the few. He did not disappoint while I worked with him at MaxSold. You name it, Rich got it done. His lifetime of experience is transferable to any operational challenge you have. If you are working with Rich, you will not be disappointed.
Paul Vickers, Former CFO - MaxSold
Rich is not just a boss; he's a true leader who understands the importance of empowering his team members to take ownership of their work. He cultivates an environment where individuals feel empowered to take initiative, make decisions, and drive projects forward. Successes are celebrated and other outcomes are used as opportunities for learning and growth. Under his guidance, I've seen many team members thrive as they take on new challenges and responsibilities.
One of Rich's greatest strengths is his dedication to process improvement. He has a keen eye for identifying inefficiencies and implementing solutions. Many of the changes he implemented during my time reporting to him resulted in strong, measurable improvements to the company's CSAT, NPS, and CES scores.
Keegan Moser, Senior Business Analyst - MaxSold
Rich is a transformative leader, and a true master in team building and communication. It’s a pleasure to see him in action, quickly building trust with the team he inherited, assessing talent, coaching leaders in every position and working tirelessly to deliver on outcomes.
When the Series B VC financing called for swift changes to operations for scale-up, he led org chart changes with his vision for fulfilment capabilities. Rich navigated a complex onshore, offshore and cross-border team driving his 400+ member organization in operations, and instilling “extreme ownership” at every level.
I’m fortunate to have worked with and learned from Rich, any company is lucky to have him.
Sushee Perumal, Former CEO / Founder - MaxSold
Rich Evans is a leader in the purest sense of the word. I’ve been in leadership roles for over a decade and Rich’s combination of extreme ownership and unique ability to empower his team made for a very inspiring and enlightening experience working under him—I can confidently say my understanding of what it means to be a leader has become deeper and broader because of Rich.
He’s the type of leader that will push you to be better, but give you the tools you need to do it. He knows when something is within your ability to handle even if you don’t believe it at the time. Moreover, in 2 years of reporting to Rich I never made a mistake that wasn’t seen as a learning opportunity to do better in the future; a means for personal growth and development.
Rich has set a high bar for me on what it means to be a leader and I will continue to work hard to strive for it. His work ethic, empathy, and innately understand what the individual or situation requires of him makes him an asset to any company or team that would have him.
Wade McVicar, Operations Manager - MaxSold
Since he joined our team, Rich has shown a strong commitment to understanding every part of our business.
His welcoming demeanor and proactive approach not only fostered a collaborative work environment but also set a standard of leadership that inspired excellence. He played a pivotal role in assisting our Customer Success Onboarding Department, displaying strategic foresight and a dedication to operational excellence. Rich served as a mentor to many, imparting invaluable guidance and nurturing talent within the organization.
During the past year, I had the privilege of being under Rich's direct leadership. His guidance, marked by unwavering positivity and a tireless work ethic, served as a beacon of inspiration for both myself and our team.
Rich is not just an asset but a catalyst for success within any organization.
Cesar Fuentes, Manager of Partner Onboarding
I was blessed to have Rich as not only the VP but also to have him as my mentor.
Not only did Rich help develop my leadership skills but he helped inspire the entire management team.
Rich’s ideas to grow the company and make it successful completely paid off. He took a management team that was divided and united us, took an average-performing company, and completely exceeded expectations, and through all of the hard work he was able to keep his team of managers focused, excited, and inspired.
Rich is a true leader and someone who can inspire others and create a successful business wherever he goes.
Holly Tomlinson, Area Manager - Neptune Retail Solutions
I had the pleasure of collaborating with Rich at NRS. Rich partnered closely with me to design, test and roll out major technology system developments for the organization. Rich always functioned as a catalyst for growth and led the project management through his unique ability to bring people together, to set common goals and keep all stakeholders engaged and motivated.
Rich was an active voice to ensure that the field teams had technology fit for purpose, that the customer experience was enhanced, and that the systems could be monetized and show maximum ROI. Rich also consistently ensured that his teams supported the IT department with all our needs.
Rich is a forward thinker who ensures that all new systems are developed with the future needs of the business in mind, not just the current deliverables. I would highly recommend Rich as a leader to any organization.
Arslan Zahid, VP IT Services - Neptune Retail Solutions
I had the pleasure of working with Rich for several years while at NRS. Rich always approached his responsibilities with professionalism and a sense of urgency, ensuring that both internal and external stakeholders expectations were always exceeded.
He has proven to embody what it means to be a leader. We have worked together through some challenging circumstances, and Rich never waivered. He fine tuned the art of keeping his team motivated towards achieving the task at hand.
Great leaders exemplify clarity, decisiveness, confidence, passion, and humility. Rich embodies these essential qualities, which positioned him on a path to success as one of our more impressive leaders. Rich is the ultimate professional, and any organization would be fortunate to have him as a leader within their organization.
Jim Carnathan, Group VP -
Neptune Retail Solutions
GES Recommendation (pdf)
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